Welcome to Solar Paperwork
1. Account Agreement
This Account Agreement (the “Agreement”) is a contract between you, , and Solar Paperwork, Inc. (SP). You are entering this Agreement on {{date}} as a CUSTOMER and agree to all terms herein that apply to the CUSTOMER. This Agreement governs your Account, and is part of and incorporates by reference all terms, conditions, rules, policies, and guidelines on the Site, including the Payment Instructions and the User Agreement. This Agreement is effective Jan 1st, 2019. Your use of the Site after the effective date of this Agreement will signify your acceptance and agreement to the terms of this Agreement. To the extent permitted by applicable law, we may modify this Agreement without prior notice to you, and any revisions to this Agreement will take effect when posted on the Site unless otherwise stated. Please check the Site often for updates. Capitalized terms not defined in this Agreement are defined in the User Agreement or have the meanings given such terms on the Site.
2. You must keep your email address current with us
In order to ensure that we are able to provide records and notices to you electronically, you must notify us of any change in your email address by updating your Account information on the Site or by contacting Customer Support. Having a current email address on record with SP is an obligation that you expressly agree to fulfill as part of this Agreement.
3. Hardware and Software you will need
To access and retain the records and notices we provide to you electronically, you must have: (i) a valid email address; (ii) a computer system that operates on a platform like Windows or Mac environment or better; (iii) a connection to the Internet; (iv) Current Versions of the software, browsers, plug-ins, or other computer applications and programs identified here (users utilizing other browsers may experience compatibility difficulties); (v) a Current Version of a program that accurately reads and displays PDF files, such as Adobe Acrobat Reader version 7 or higher; (vi) a computer or device and an operating system capable of supporting all of the above; and (vii) a printer to print out and retain records and notices in paper form or electronic storage to retain records and notices in an electronic form. By “Current Version” we mean a version of the software that is currently being supported by its publisher. We may change these requirements from time to time and will update this document accordingly. You are free to obtain or purchase any other hardware or software or any other tools that you deem would assist you in your fulfilling your obligations under any Agreement entered into on the SP Platform. You are obligated to have or obtain any mandatory (and any optional) hardware and software at your own expense. You should retain a copy of all of the records and notices we send to you electronically. By accepting and agreeing to this Agreement electronically, you represent and warrant that (i) you have read and understand this consent to receive notices electronically; (ii) you satisfy the minimum hardware and software requirements specified above; and (iii) your consent will remain in effect until you withdraw your consent as specified above.
4. Other Agreements
By registering for and creating an Account, you acknowledge that your use of the SP website and any of its services are governed by the Privacy Policy and User Agreement that you previously entered, and that such Agreements are continuing and still in effect, in conjunction with this Account Agreement. You further acknowledge that you may be entering into future agreements, should you choose to do so in order to use certain SP Services. Such Agreements will also be binding and construed in conjunction with this Account Agreement.
5. Account Registration
To access Site Services you must register for an Account (“Account”). You agree to provide true, accurate, and complete information to us and on all registration and other forms you access on the Site, and to update such information to maintain its truthfulness, accuracy, and completeness. You must not provide misleading information about your location. You must not register for more than one CUSTOMER Account without express written permission from SP. Solely for purposes of the foregoing sentence, “You” means you, any member of your immediate family, and any entity directly or indirectly controlled by you or any member of your immediate family. Upon Account registration, and from time to time thereafter, your Account may be subject to verification as well as editorial and feedback reviews. SP offers the Site Services for your business purposes, and not for personal, household, or consumer use. To register for an Account, you must be a legal entity or an individual 18 years or older in business for himself or herself who can form legally binding contracts. When you register for an Account, you also must accept all of the Terms of Service, including this Agreement. By registering for an Account, you agree to: (a) abide by this Agreement and the processes, procedures, and guidelines described throughout the Terms of Service and the Site; (b) be financially responsible for your use of the Site; and (c) perform your obligations as specified by any Service Agreement that you accept, unless such obligations are prohibited by applicable law, by this Agreement, or by the Terms of Service. SP reserves the right in its sole discretion to refuse, suspend, or terminate service to you upon discovery that any information you provided on any form or posted on the Site or otherwise provided to us is untrue, inaccurate, or incomplete, or otherwise violates the Terms of Service, or for any other reason or no reason in SP’s sole discretion. You can also work with SP outside of this website as sub-contractor, other contracts and agreements may be required to proceed.
6. Usernames and Passwords
When a User registers an Account, the User will be asked to choose a username and password for the Account. The User and any Team Account Administrator will also be asked to choose the initial username and password for any Team Account that is added to the Account (and can change the username and password for any Team Account at any time). As a User, you acknowledge and agree that you are entirely responsible for safeguarding and maintaining the confidentiality of the username and password you use to access the Site. In any case, you authorize SP to assume that any person using the Site with your username and password is you or is authorized to act for you. You agree to notify us immediately if you suspect or become aware of any unauthorized use of your Account or misuse of your password or the password of any User of your Account.
7. Payment Methods
In order to use certain Site Services, Users may be required to provide account information for at least one valid Payment Method. Users hereby authorizes SP and our Affiliates to verify their Payment Method information and store or contract with a third-party to store Payment Method information for future use as provided under this Agreement and our Privacy Policy. To the extent permitted by applicable law and subject to our Privacy Policy, you acknowledge and agree that we may use certain third-party vendors and service providers to process payments and manage your Payment Method information. Users hereby authorize SP and its subsidiaries or Affiliates to run credit card authorizations on all credit cards provided by User, to store credit card details as Users method of payment for Services, and to charge Users credit card (or any other form of payment authorized by SP or mutually agreed to between Users and SP). Credit cards and PayPal accounts in most countries will be charged by a secure third party payment gateway. By providing Payment Method information through the Site, User represents, warrants, and covenants that: (a) it is legally authorized to provide such information to us and such information is valid and correct and belongs to it; (b) it is legally authorized to perform payments using the Payment Method(s); and (c) such action does not violate the terms and conditions applicable to its use of such Payment Method(s) or applicable law. When Users authorize a payment using a Payment Method via the Site, they represent, warrant, and covenant that there are sufficient funds or credit available to complete the payment using the designated Payment Method. Should a payment be processed and a Users Payment Method or account has insufficient funds to process that payment, SP reserves the right to impose a $100 fine to the User as liquidated damages for the administrative task of resolving the problem, or the amount of actual damages incurred by SP due to the insufficient funds, whichever is higher. To the extent that any amounts owed under this Agreement cannot be collected from A Users Payment Method(s), the User is solely responsible for paying such amounts by other means. To the extent permitted by applicable law, we reserve the right to seek reimbursement from you, and you will reimburse us, if we discover erroneous or duplicate transactions, or we receive a charge-back from your Payment Method for any reason. In our discretion and to the extent permitted by applicable law, we may obtain such reimbursement by charging an applicable credit card, deducting amounts from future payments or withdrawals, or obtaining reimbursement from you by any other lawful means. In addition and to the extent permitted by applicable law, we may file reports with credit reporting agencies and law enforcement authorities and cooperate with credit reporting agencies and law enforcement authorities in any resulting investigation or prosecution. Failure to pay for reimbursements of charge-backs is cause for termination of the applicable SP Account.
8. Payments
Whenever a CUSTOMER clicks to make a payment to SP, or Accepts any Work Product triggering SPs right to payment, the CUSTOMER automatically and irrevocably authorizes and instructs SP and any Affiliates to charge CUSTOMER’s Payment Method for the amount of the payment for any Predefined Scope of Work or pursuant to any Service, and expressly authorizes SP, as the Customers agent, to immediately release the amount from the CUSTOMER’s Account to be submitted with a third-party Payment Service Provider for distribution to SP, as applicable.
9. No Return of Funds
Each CUSTOMER acknowledges and agrees that SP will provide or facilitate the Third-Party Payment Services as a service to CUSTOMERS, and SP will release funds as required by applicable Payment Schedules, all in reliance on (i) CUSTOMER’s agreement to release a payment to the Third-Party Payment Service, to SP, (ii) this Agreement, and (iii) the applicable Payment Instructions. CUSTOMER also acknowledges and agrees that the User Agreement provides a dispute resolution process, up to and including binding arbitration, as a way for CUSTOMER to recover its funds, and those dispute resolution processes set forth in Paragraph 10 of the User Agreement shall apply to any dispute stemming from any Users Account, including payment disputes. Therefore, and in consideration of the Third-Party Payment Services provided by SP, each CUSTOMER agrees that once SP has processed the payment to its Third-Party Payment Service, or itself as required by applicable Payment Instructions (“Released Funds”), the Payment Services are accepted by CUSTOMER and the charge is non-refundable except in accordance with the User Agreement or as otherwise required by applicable law. If we have provided the foregoing services in accordance with this Agreement, CUSTOMER agrees not to ask its credit card company, bank, PayPal, or other Payment Method to charge back any Released Funds for any reason. Users sole right to recover any funds is through the processes laid out in Paragraph 10 of the User Agreement (which are expressly incorporated herein by reference). A charge-back in breach of the foregoing obligation is a material breach of this Agreement and the User Agreement. If such a charge-back occurs, we will have all rights allowed by law, including but not limited to the right (but not the obligation) to pursue any and all of the following non-exclusive remedies: (i) Terminate the Account of the User; (ii) Dispute or appeal the charge-back; (iii) Seek reimbursement or institute collection action against the CUSTOMER for reimbursement of the amount charged back plus costs and expenses, including reasonable attorney fees; or (iv) deduct the amount charged back against SP from any future payments owed to the offending User.
10. Service Fees
If you are a CUSTOMER, you agree to pay SP a project Management Fee that SP earns for creating, hosting, and maintaining the Site Services and for acting as the Customers Agent with regard to any purchased or ordered Service.
11. Solar Paperwork Trade Secret
The SolarPaperwork (“SP”) trade secret is current, accurate, and sufficient in detail and content to allow its full and proper use. SP has taken all reasonable precautions to protect the secrecy, confidentiality, and value of its trade secret. SP has a good title and an absolute right to use the trade secret. SP secret is not part of the public knowledge or literature, and, to the Company’s knowledge, has not been used, divulged, or appropriated either for the benefit of any person (other than by SP) or to the detriment of SP. This trade secret is not the subject of any adverse claim and has not been challenged or threatened in any way. This trade secret is confidential and may only be used in the manner intended by SP. All available legal remedies shall be used to prevent any unauthorised use, distribution, or dissemination of SP trade secret. Additionally, this trade secret is copyright protected as a unique work of literature of SP.
The contractor’s responsibility
The Contractor is liable for all construction work. While detailed, this solar install design and engineering are only intended as a visual guide. The contractor shall review this information and make all changes which are required before proceeding with any required permits and construction. Each site project may have specific needs and requirements that only the Contractor would be aware of.
12. Contacting Us
If you wish to report a violation of the Terms of Service, or have questions or need assistance, please contact Customer Support at:
Web Support: https://solarpaperwork.com
Email: support@solarpaperwork.com
Phone: +1-747-231-8131
Hours: (Monday through Friday between 9:00am and 5 p.m. Eastern Time)